Who handles your information
Joseph Newburn, trading as CS Property Clearances & Waste, handles information supplied when you enquire about our services. For privacy questions or requests about your information, call 07859 703630.
Enquiries and quotes
We use the contact details, property location, photographs and job information you send to discuss your enquiry, arrange quotes and provide agreed services. We use this information to take steps towards a contract or deliver it. Records needed for accounting and other legal obligations may also be retained.
The quote builder prepares a message in your browser. Its details are sent through WhatsApp only when you choose to send the message there. WhatsApp and other social platforms handle information under their own privacy policies. Avoid sending unnecessary personal or sensitive information in job photographs.
Website analytics
If you accept analytics cookies, Google Analytics helps us understand visits and which pages people use. It processes information such as pages visited, device and browser information and approximate location. It is not a complete count of every visitor: people who decline cookies or block tracking will not be included.
We do not deliberately send names, telephone numbers, property postcodes or the contents of quote messages to Google Analytics. Advertising storage and advertising personalisation are disabled in our website tag configuration. Google may process analytics information outside the UK, subject to its applicable data protection arrangements. See Google’s privacy policy.
Your cookie choice
Analytics is off until you accept it. Google Analytics may then use cookies including _ga and cookies beginning _ga_ to distinguish visits; these can last up to two years unless cleared earlier. Your accept or decline choice is remembered in this browser’s local storage for six months. The preference record itself is needed to remember your choice.
You can change your choice using Cookie settings in the footer. Declining stops future analytics collection on this website and clears accessible Google Analytics cookies. It does not erase information already received by Google. You can also clear cookies in your browser.
Keeping and sharing information
We keep enquiry and job information only as long as reasonably needed for the enquiry, service, records or legal requirements. Information may be handled by the hosting, communications and analytics providers used to operate the service. We do not sell your enquiry information.
Your rights
Depending on the circumstances, you can ask for access, correction, deletion or restriction of your personal information, object to certain uses or request a portable copy. You may withdraw analytics consent at any time. Contact Joe using the number above. You can also raise a concern with the Information Commissioner’s Office.